Six key things to look for in a facilities management company

You may not always recognise an excellent facilities management service when you enter a building, but they do a lot to generate an overall positive impression. It could be security workers providing a sense of reassurance, or cleaning operatives making every surface gleam. Perhaps electrical engineers are working behind the scenes to keep the space ticking over, or chefs are curating delicious menus in the background. A facilities management company prides itself on making a space run smoothly, inside and out – but how do you find one that aligns with your needs? Here are six key things to look out for to make your partnership successful.  

Integrated facilities management takes all the components that a traditional facilities management company provides and rolls them into one holistic contract. So, instead of sourcing distinct providers for engineering, security, or cleaning services, for example, you only need to deal with one. This also means that a lateral perspective can be applied across the whole business, facilitating better timing for a more efficient and cost-effective process.  

Soft and hard FM services are two very different, yet equally useful, resources that a facilities management company can provide. Hard FM covers the physical elements of a building and how it functions. It is often tied to services related to its infrastructure, such as plumbing, heating and cooling, safety systems, and electrical work. Soft FM, on the other hand, encompasses services that maintain the upkeep of a space, ensuring it’s pleasant for those who visit. This includes food at work, cleaning, groundskeeping, and security. Ideally, you want to be able to access both overarching services.

There are many advantages to partnering with a facilities management company that prioritises your best interests. By ensuring cleanliness and order, providing delicious and nutritious food, and maintaining smooth operations, your workforce will be happier, and productivity is more likely to thrive. More broadly, it’s also beneficial for the planet to collaborate with a facilities management company that is as passionate about sustainability as yours. Finding a partner that supports your business goals won’t just save you time – it’ll save money too. 

You want to be assured that you can access the services you need when you need them, regardless of your location. Our teams, for instance, can assemble anywhere in the UK and work across various sectors in line with your requirements. Working with a facilities management company that provides performance reviews is also helpful, as it allows you to cherry-pick the services that will benefit you and make contractual adjustments according to your business needs.